Terms and Conditions
This is a Training Services Agreement (“Agreement”) by and between you, the customer receiving training services (“Customer”), and TEP Solution and Consulting Inc, a US corporation having its principal place of business at 254 Union Blvd, Totowa, NJ 07512. USA. This Agreement is effective upon Customer’s signature or payment for or usage of the Training Services or Materials, each of which constitutes Customer’s agreement to these terms and conditions.
Training Services. This Agreement applies to training courses, program or certification testing offered by TEP Solution and provided to Customer’s designated attendees (the “Attendees”). The Training Services may include the following:
- Classroom training at TEP’s designated location (“Classroom Training”);
- Onsite training at Customer’s designated location (“Onsite Training”);
- Instructor-led remote training (“Virtual Classroom Training”);
- On demand prerecorded audio/video sessions available over the Internet (“On Demand Training”); and
- Certification exams (“Exams”).
Access to Training.
Upon payment of all sums due under this Agreement by Customer, TEP Solution will grant each Attendee (i) a non-exclusive, nontransferable license to access the particular Training Services for which Customer has paid.
Registration & Payment:
All registrations must be prepaid one week prior to the start of class. Customer can register and make payment via online by going to tepeople.com.
Customer who wants to register and pay in person, can request a PDF or paper form. Which can be mailed/faxed/emailed once completed. Make checks payable to “TEP Solutions and Consulting”. Please mail your completed form with full registration fees to:
TEP Solutions & Consulting Inc. 254 Union Blvd, Totowa, NJ 07502. Phone: 973‐732‐1343
Your registration is not complete until payment is received.
Anyone who registers, in any acceptable way, and fails to attend classes is still subject to full tuition and fee charges. Students must officially drop or withdraw from class in order to be reimbursed according to the published refund policy. All courses must be paid in full at time of registration. This form may be mailed to address as indicated above or faxed.
TEP Solutions reserves the right to cancel this program if the number of Registrants is insufficient. In this event, we will notify all registrants and refund the registration fee in full. However, any costs incurred by the registrant, such as hotel cancellation or airline penalties, are the responsibility of the registrant.
Payment Plan option:
TEP will help student who is not able to make full payment in the time of registration by allowing them to pay in 3 Installments over three months. A Credit card must be in file with the proper amount mentioned. Student must sign the payment agreement.
Repeat/Retake of course:
The duration of the course is 3 months. Student is expected to complete the course within three months. We allow our students to repeat the course if they are not fully satisfied. The student must continue to attend all upcoming sessions. If the students has any gaps for 3 months (doesn’t attend any classes after the completion of the initial training that the student registered for) they will not be able to repeat for FREE. In this case they will have to pay 50% tuition of the course. We will also revoke access to online portal if the students have a gap for 5 months or more.
Cancellations must be submitted in writing within 15 business days after the start of the training class. A $150.00 administration fee will be charged for each cancellation. No refunds are provided for participants who cancel after 15 days of start of a course. Substitutions will be accepted without penalties and no‐shows will be billed. For all inquiries regarding cancellations and refunds, please contact TEP Solutions at firstname.lastname@example.org.
It is TEP Solution’s policy that students enrolled in courses pay a one‐time non‐refundable Administrative fee of $250.00. Student must pay the fee during registration.
Online Portal Access:
Students will be given access to the video library for up to 1 Full Year after initial registration. Subscription will be cancelled after one year automatically. TEP Solution holds the right to cancel the subscription to any students doesn’t attend the trainings for 5 months or more.
TEP Solution reserves the rights to revoke access non payments or if student doesn’t comply with the portal usage policy.
Notwithstanding anything to the contrary, TEP Solution retains ownership of all copyright and other intellectual property rights in the Training Services and Materials, including any documentation, data, technical information and know-how provided to Customer or its Attendees. Customer agrees that it must obtain TEP Solution’s prior written consent before it may: (i) copy any of TEP Solution’s copyrighted material; (ii) use any recording equipment (including, but not limited to, audio recorders, video recorders, and cameras) during the Training Services; or (iii) use TEP Solution’s trademarks, trade names, or other designations in any promotion or publication.
A. Confidential Information. “Confidential Information” means information belonging to or in the possession or control of a party (the “Disclosing Party”), its customers or its suppliers which is of a confidential, proprietary, or trade secret nature, including without limitation all business information, technological information, intellectual property, Exam questions, software, and other information related to Disclosing Party’s business, technology, products, customers, personnel or finances, that the other party (the “Receiving Party”) has access to under this Agreement and that are not readily available to the general public (collectively, “Confidential Information”). As between Disclosing Party and Receiving Party, Confidential Information will remain the property of Disclosing Party. Receiving Party will preserve and protect all Disclosing Party Confidential Information and Training Services Agreement 3 Confidential and Proprietary TEP Solution. Revised 01 March 2017 Receiving Party will not disclose the existence, source, or content of Confidential Information, except to its employees or contractors with a need to know and under obligation of confidentiality at least as stringent as under this Agreement. Neither party will copy or reverse-engineer any Confidential Information.
Media Release Permission:
This agreement will used as consent from the student that they are aware and give permission to be Interviewed, photographed, and/or videotaped by TEP Solution/QAeLearn or its representatives in connection with IT Training. student understand and agree that the text, photographs, and/or videotapes thereof containing their name, likeness, and voice, including transcripts thereof, may be used in the production of instructional, promotional materials, and for other purposes that TEP Solution/QAeLearn deems appropriate and that such materials may be distributed to the public and displayed publicly one or more times and in different formats, including but not limited to, websites, cablecasting, broadcasting, and other forms of transmission to the public. Student also understand that this permission to use the text, photographs, videotapes, and name in such material is not limited in time and that I will not receive any compensation for granting this permission. I understand that TEP Solution/QAeLearn has no obligation to use their name, likeness, or voice in the materials it produces, but if TEP Solution/QAeLearn so decides to use them, I acknowledge that it may edit such materials. I hereby waive the right to inspect or approve any such use, either in advance or following distribution or display. I hereby unconditionally release TEP Solution/QAeLearn and its representatives from any and all claims and demands arising out of the activities authorized under the terms of this agreement.
This Agreement will terminate upon completion of the Training Services or upon cancellation in accordance with this Agreement. TEP Solution may cancel the Training Services if minimum enrollment requirements are not met, the instructors or engineers are unable to attend, there are technical difficulties, or for any other reason. In such case: (i) TEP Solution will make reasonable efforts to notify Customer prior to the scheduled date of the Training Services; and (ii) TEP Solution will only be responsible for refunding the fees for the Training Services under this Agreement. TEP Solution reserves the right to cancel an Attendee’s registration if payment has not been received prior to the class start date. The termination of this Agreement will not relieve Customer from complying with any provisions of this Agreement that contemplate performance subsequent to termination (including, but not limited to, Customer’s confidentiality obligations).
I hereby acknowledge and certify that I have read understand this agreement and agree to all provisions thereof.